How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (2022)

Often the Hikvision cameras go bad or the software gets corrupted. You may have heard the terms bricked or dead camera which another way of saying that the camera’s firmware is messed up.

If your camera gets powered on but you don’t see the camera’s IP address, or it doesn’t get detected by the recorder, or you see the IP address but cannot access the camera, then you may try to reflash the firmware.

This guide shows how to reflash or reformat a Hikvision IP camera or NVR/DVR. In other words, you can inject the firmware and revive the camera or recorder. All the settings will be erased and the software will be installed from the scratch. This procedure is done via the TFTP method and the steps are shown below.

What do you need to reflash the firmware?

  • The TFTP software (download here). Make sure to unzip it.
  • The right firmware for the camera (or recorder). This is the tricky part, you need to get the right firmware version for your camera, otherwise, the reflash procedure won’t go through. For the Hikvision USA equipment, the firmware can be found on the Hikvision US website, for the OEM versions you need to contact your supplier/reseller. You can check this page containing the firmware for Hikvision IP cameras.
  • A switch/router. The computer and the camera will hook up to this switch. The scheme will be: laptop/computer and the camera goes to the switch. The camera can be powered via PoE or on a separate power adapter.

Which IP camera models and recorders can be reflashed?

By using the TFTP procedure you can inject the firmware on a bricked or dead camera and eventually revive the device. The procedure discussed here works for Hikvision USA cameras and the OEMs as well.

In North America, the Hikvision OEMs include these brand names: 3xLogic, ABUS, Acegear, Activecam, ADJ, Advidia, Alarm.com, Alibi, Allnet, Alula, Anaveo, Annke, Arcdyn, Armix, Aukoo Technology, Aventura Technologies, Avue, Cantek, CCTVStar, ClearWay, Covert Security, Dax Networks, DMP, Dodwell BMS, DSS, Dunlop, DVR Unlimited, Ellipse Security, Epcom, Esypop, Ezviz, Gess Technologies, Global Network Security, GovComm, Grundig, GVS Security, Hinovision, Hitachi, Hitosino, Honeywell, Hunt CCTV, Hyundai Security, Infinite Pixels, Inkovideo, Innekt, Interlogix, Invidtech, JFL, Jlinks, LaView, LTS, Mercury Security, MicroView, Nelly’s Security, Norelco SafeCam, Northern Cameras, Novicam, NTT, Oculur, Onix. Power Technology, Protect Group, Raster, Remark Thermal, RVi, Safety Vision, Safire, Scati, SecurityTronix, Sentry CCTV, Sharp, Siqura, Smart CT Solutions, SnapAV / Luma, Space Technology, Syscom, Technomate, Toshiba, Trendnet, Vantage Security, Vezco CCTV, Videoteknika, Winic CCTV, Zicom.

(Video) Hikvison Firmware Update using TFTP SERVER

If the brand of your camera is included on the list above, you can try to reflash the firmware using the method shown here. Make sure to get the right firmware from the seller/dealer.

Additionally, this TFTP re-flash procedure works on certain NVRs and DVRs. On some models, the TFTP channel is closed in purpose by the manufacturer, however, it’s worth giving a shot since the recorder is already bricked/dead. There’s nothing to lose.

How to reflash the firmware on a Hikvision IP camera or DVR/NVR?

Step 1. After you download and unzip the TFTP files, place the folder on your z. In this example, we labeled our folder “TFTP-Update”.

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (1)

Step 2. Place the firmware file inside the TFT-Update folder. The firmware is named: digicap.dav. Don’t paste the firmware as a zip file, otherwise, the procedure will fail.

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (2)

Step 3. Change the IP address of your computer/ laptop. You can do this on the TCP/IP section of your Network Settings.

  • Open Network Connections by clicking the Start button, and then clicking Control Panel. In the search box, type adapter, and then, under Network and Sharing Center, click View network connections.
  • Right-click the connection that you want to change, and then click Properties. At the same time make sure there’s no internet connection to the computer (turn off the Wifi or disconnect the internet cable from the computer)
How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (3)

Step 4. Click the Networking tab. Go to Internet Protocol Version 4 (TCP/IPv4) and then click Properties.

(Video) hikvision dvr nvr not booting problem recover by upgrading firmware via tftp server tool

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (4)

Step 5. Modify the computer’s IP address to 192.0.0.128, Subnet mask: 255.255.255.0. This step is crucial.

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (5)

Step 6. Go to the TFTP folder and double click tftpserv.exe.

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (6)

Step 7. You should see the same screen as shown below. If you see there 192.0.0.128 it means you’re on the right path.

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (7)

Step 8. Plug the Ethernet cable on the camera, then the power cable. If your switch is PoE, then there’s no need to power the camera separately (via a power adapter). Note: The camera should be plugged in the router or in any other switch. It must be on the same network as the computer.

This step is quite important and many people get confused. Let’s take a look at the diagram below. If you’re using a router, you need to disconnect the internet cable from the router. Basically, the router needs to behave like a switch where the bricked camera gets plugged at one of the LAN ports at the back of the router. Don’t plug the camera into the WAN port!

The camera should be the last device to be connected to the setup. You need to power up the camera via a 12V DC power adapter, or if the switch supports the PoE feature, then just plug the Ethernet cabled. The PoE allows the camera to get powered via the same cable that the data is transmitted.
How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (8)Now, let’s assume you’re trying to reflash the firmware on a recorder (NVR or DVR). The diagram is shown below. Instead of the camera, you have to hook up the bricked recorder. Turn it off before you connect it (via the Ethernet cable) to the router/switch then when the diagram is completed, turn it on using the power switch at the back.

(Video) How to recover HIKVSION units using TFTP Server application

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (9)

Step 9. The TFTP tool will automatically detect the camera’s IP address and it will start with the update process. Be patient as this will take about 2 or 5 min. No additional operation is needed.

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (10)

Step 10.System Update Completed“ message will show up when the procedure is done. Close the TFTP window, unplug the camera, and then plug it back on. Go to SADP and the camera will show up there inactive. You can modify the IP and access the camera via a web browser.

Important note: If you’re flashing the firmware on an NVR or DVR, the Hikvision TFTP Server will look frozen, meaning no information will be displayed there, even though the firmware is being injected. This process may take 5-15 minutes. When it’s done, you’ll hear a long beep and the machine will auto reboot.

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) (11)

Note: Don’t forget to remove the 192.0.0.128 IP address you assigned to your PC/laptop, otherwise the internet may not work.

Questions and Answers

Nothing shows on the TFTP software screen

If you did follow all the steps and it appears that the firmware is no reflashing or not going through, it’s possible the firmware you’re trying to flash is the wrong one. If that’s the case, the firmware can’t be injected since it doesn’t match with the information o the camera’s motherboard. Double-check with the seller/dealer and ensure that you’re using the correct firmware.

(Video) HIKVISION DVR UPGRADE THE FIRMWARE PROCESS USING TFTP

Another suggestion is to disable any firewall or anti-virus on the computer/laptop. It has been reported that sometimes these softwares prevent the TFTP procedure.

The firmware is the correct one but still no success

Let’s explain something, this method works if the software/firmware on the camera/NVR/DVR is corrupted, it won’t do anything if there’s a physical problem with the camera. If the water goes inside the camera and burns the motherboard, the camera is simply dead, you can’t make it work by reflashing the firmware.

Hardware problems on the camera such as bad components, unsoldered connections, bad image sensor, faulty pigtail, burned RJ45 connector, etc, can’t be fixed by formatting the camera. If that’s the case, replace the camera.

Do I need a power supply for the camera?

Not necessary. There are two ways to power up the camera; you use a 12V DC power adapter that gets connected to the camera’s pigtail.; or you can use the PoE. PoE means Power over Ethernet, the camera gets powered via the Ethernet cable (same cable for data and power). You have to make sure that the switch or the router’s ports support PoE (there should be a PoE symbol above the port).

The camera is dead, what to do?

If you think that the camera is dead and beyond repair, try to contact the seller/dealer about the warranty. If under the warranty, you can get it fixed or replace it with a new one. Keep in mind that many issues with the cameras such as burned connectors or water on the RJ45 jack are considered improper installation and void the warranty. If you need a new CCTV system, take a look at our IP camera systems recommendations.

FAQs

How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure)? ›

How to reflash the firmware on a Hikvision IP camera or DVR/NVR?
  1. After you download and unzip the TFTP files, place the folder on your z. ...
  2. Place the firmware file inside the TFT-Update folder. ...
  3. Change the IP address of your computer/ laptop. ...
  4. Click the Networking tab. ...
  5. Modify the computer's IP address to 192.0.
Dec 24, 2020

How do I update my Hikvision camera firmware? ›

On the bottom of the page under Remote Upgrade, press the Browse button to locate and choose the firmware file, which was previously saved on the Desktop. After selecting the file, click Open, then click Upgrade. The camera will display a prompt that a reboot is necessary to complete the upgrade. Click OK.

Can you downgrade hikvision firmware? ›

Many of the Hikvision cameras run on customized or modified firmware, so in many cases, the downgrade can be done even if the firmware on the camera is 5.4. 0 or 5.5. 0 or newer.

How do I update my IP camera firmware? ›

Step by Step Instructions via WEB
  1. Login in IP Camera via Web.
  2. Click on the "Setup Tab".
  3. On the left side menu, click on "System".
  4. Click on "Upgrade".
  5. Click on "Browse" and select the model specific firmware.
  6. Once firmware is selected, click on upgrade.It will show a progress bar and device will reboot once upgraded.

How do I update my IVMS 4200 firmware? ›

Select the checkmark box to the far left of the added camera, then select the Remote Configuration Icon to the Right of the listed device. Select "Basic Settings". In the Upgrade section, select "Browse", then locate the Digicap File. A prompt will ask to reboot the camera after upgrading.

How do I get hikvision firmware? ›

Upgrading the Firmware on the Hikvision DVR and NVR - YouTube

Where can I find hikvision firmware? ›

For example, information about the firmware version of Hikvision camera can be found in "Basic Configuration - System - Information" section ("Firmware Version" paragraph). To access the web interface of the camera, you must access it using the IP-address of the network, where the camera is located.

How can I update my CCTV camera? ›

How to update cctv camera firmware? Short review of Partizan Setup Tool.

How do I update HIK connect? ›

In order to update the Hik-Connect on your Android phone to the latest version, you need to go to Hikvision's App Store and download it over there, and then with that file update the app you have installed on your phone.

What's the meaning of firmware? ›

Definition of firmware

: computer programs contained permanently in a hardware device (such as a read-only memory)

What is the latest version of IVMS 4200? ›

4 & 4200 AC V1. 8.0. 4.

How do I update my DVR firmware? ›

On your recorder, go to Main Menu > Settings > System > Upgrade.
  1. In the Upgrade settings, click USB Upgrade.
  2. NOTE: Make sure to select the file with . ...
  3. Then, at the bottom of the screen, click Start to begin the upgrade.
  4. WARNING: Please DO NOT turn off the power during the firmware upgrade.
Jun 11, 2021

How do I update NVR software? ›

How to Upgrade Firmware on your DVR/NVR
  1. Log into your DVR/NVR.
  2. From the top menu, Click on device management.
  3. From the menu on the left, Click on Advanced Settings.
  4. Then click on maintenance.
  5. Select the upgrade tab from the top [make sure the device upgrade box is checked ]
  6. Then at the bottom of the screen, Click Upgrade.

How do I find my DVR firmware version? ›

Access the "System Setup" menu in the DVR menu. 2. Select the "System/Version Info" page. Your current firmware version will be displayed 3.

How can I reset my hikvision DVR password? ›

Reset Password of DVR/NVR by Scanning QR Code
  1. Tap More > Reset Device Password to enter the Reset Device Password page.
  2. Scan the QR code on the local GUI of the DVR or NVR. ...
  3. Go to the device's local GUI.
  4. Enter the received verification code on the Verify by Reserved Email window and then click OK to continue.

What is NVR or DVR? ›

Digital video recorders (DVR) and network video recorders (NVR) are types of video recording systems used for security cameras. On the surface, both systems serve the same purpose: they capture video footage transmitted from the cameras and store that stream so you can play it back later.

What is the latest firmware for Hikvision NVR? ›

For better user experience, we highly recommend you to update your device to the latest firmware asap. Firmware: Firmware_V5. 5.45_220122.

What is firmware on a security camera? ›

Within your recorder, the Firmware on your CCTV DVR or NVR is there to provide an operating system and perform the aforementioned rudimentary system tasks. Without firmware, the recorder might power on but nothing would ever happen after that.

What is firmware in CCTV DVR? ›

Firmware is a software used in hardware devices and performs input/output tasks. Your computer, printer and even CCTV cameras run on this software. You can consider firmware as the soul of the device. Having the latest version of the firmware means you have the latest security and performance features.

How Often Should security cameras be replaced? ›

Generally speaking, cameras will last anywhere from 5 years on up, keeping in mind the technology is only 20 years old. According to Security-Net, a new, current IP camera should last 2 NVR cycles. An NVR cycle is typically between 3-5 years.

How do I reset Hik-Connect? ›

On the Hik-Connect login page, tap Forgot Password. Tap Reset by User Name/Email Address or Reset by Mobile Phone Number. Input the user name or the email address on the Verify Account page if you select Reset by User Name or Email Address.

What is the new Hik-Connect app? ›

What is Hik-Connect. The Hik-connect app is from Hikvision, which is developed to connect Hikvision's IP Cameras, NVRs, Turbo DVRs, etc to your iOS and Android mobile Phones. It allows users to live view and replay Hikvision's devices remotely.

Why is Hik-Connect not in play store? ›

Unfortunately, Hikvision decided to no longer maintain apps in the Google Play store. This change is most likely caused by the US-China trade war. Instead, Hikvision provides the new version of the Hik-Connect 4.3 for download directly on their website.

How can I update my CCTV camera? ›

How to update cctv camera firmware? Short review of Partizan Setup Tool.

What is HIKVision IP activation password? ›

In earlier versions of the firmware (to version 5.3. 0) IP cameras HIKVISION supplied to IP address 192.0. 0.64 and the default password is 12345.

How do I update my DVR firmware? ›

On your recorder, go to Main Menu > Settings > System > Upgrade.
  1. In the Upgrade settings, click USB Upgrade.
  2. NOTE: Make sure to select the file with . ...
  3. Then, at the bottom of the screen, click Start to begin the upgrade.
  4. WARNING: Please DO NOT turn off the power during the firmware upgrade.
Jun 11, 2021

What's the meaning of firmware? ›

Definition of firmware

: computer programs contained permanently in a hardware device (such as a read-only memory)

Videos

1. How to Reset/Recover Hikvision Camera/DVR/NVR Password - 2021 Version
(Global Village)
2. Hikvision IP Camera how to reset unlock password with TFTP software
(GhostVaperYT)
3. How to Update Hikvision Firmware
(Wentworth CCTV)
4. HIKVISION FIRMWARE UPDATE - How to find the correct firmware and update your IP Camera
(TweakTips)
5. Fix Hikvision DVR NVR stuck on boot problem. Recover by upgrading firmware via tftp server tool.
(Great Electronics)
6. Reset Hikvision DVR NVR admin password in 5 minutes using SADP tool and TFTP. Reinstall firmware.
(Great Electronics)

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