[SOLVED] Game Freezes every 2 secs. for about 4 secs. long! [Archive] (2023)

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Breaking Kaze

23-06-2015, 05:19

Post heavily edited by Elmo

Please post the following:

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

Problem discription:
It's skipping around. like, it'll run for 2 seconds, skip half a second, run another two seconds and then skip again.

Ians reply:

Ok guys, we've done all we can internally on this and we don't get it at all on dev kits. It's obviously an issue on retail for some so we've raised it with Microsoft directly to see if they can help us establish what's causing it.

We'll keep you updated with the findings, and of course jump on it as soon as a cause is established.

2minutedrill

23-06-2015, 05:24

I am having the same issue.

odemode

23-06-2015, 05:32

You're online way too early. This is the issue

Breaking Kaze

23-06-2015, 05:34

I'm playing career mode? I mean, it's terrible. I'm thinking maybe I should have just waited for Forza 6.

beetes_juice

23-06-2015, 05:37

Still connected to live when your doing career. Anyway had the same issue for about 2 minutes. Restarted the game and we are good to go.

nissan4ever

23-06-2015, 05:43

Fresh hard restart of your console?

FUJI

23-06-2015, 05:45

Had the same problem today

Fixed it by uninstalling the game and reinstall, it has stopped the skipping and is working fine but now it is saying i have to purchase the Limited Edition car pack, when i have already purchased it?

2minutedrill

23-06-2015, 05:46

I did not try going into on-line at all. I powered off and disconnected the power cord. That did not work. I put in a different game - no problems. Went back to Project Cars and had the same issue. I had the CEO of vinracer.com at my house to try out Project Cars for the first time and I could not get it to work. It has been so good lately - I am really bummed out.

Breaking Kaze

23-06-2015, 05:50

You know what? if that's what it takes to make this game work, I'm giving up on it. It's a piece of shit. I've given the game several chances, between the controller issues, the skipping, and other problems, I've got 2 hours of playtime in the game and I've had it for like a month now.

There's no excuse for such a shoddy game in any circumstance.

MUFFlerDRIVAR

23-06-2015, 05:51

Yeah having the same problem here, issue has been brought up in another thread and it seems to be affecting more and more ppl,switching the box offline fixed it up for now but that's not gonna help later when I want to play online.

madmax2069

23-06-2015, 05:53

Have ypu tried turning off instant on ?

beetes_juice

23-06-2015, 05:53

Sounds like this is intermittent so anyone coming here should avoid the uninstall and just hold out.

Breaking Kaze

23-06-2015, 05:54

I unplugged the console to try and fix the problem.

beetes_juice

23-06-2015, 06:05

Any luck Breaking?

Same thing here but just restarted the game. Seems to be network related as someone said offline works and I'm noticing multiplayer take a few extra seconds to connect.

2minutedrill

23-06-2015, 06:06

Game is way too good to give up on when it works...I suspect a fix will be in shortly and I will wait it out. Played some Forza 5 tonight since I could not get Project Cars working. I have no plans to ever get Forza 5 back out when Project Cars is working.

WeirdoLogic

23-06-2015, 06:08

Same problem. Tried everything with no luck.

Seems funny that this has happened to so many of us on the same day... something must of changed.

Taking Beetes advice and waiting before I reinstall.

OpticalHercules

23-06-2015, 06:20

Had the same problem today

Fixed it by uninstalling the game and reinstall, it has stopped the skipping and is working fine but now it is saying i have to purchase the Limited Edition car pack, when i have already purchased it?

Don't waste your time with this.

It's a simple fix.

go into console settings >> System >> Delete Local Save Files (or something like that)

The next time you log into every game you play, the game will automatically sync the (now) missing save file with the backups on the cloud. Nothing lost, takes less than 2 minutes.

Elmo

23-06-2015, 06:55

Don't waste your time with this.

It's a simple fix.

go into console settings >> System >> Delete Local Save Files (or something like that)

The next time you log into every game you play, the game will automatically sync the (now) missing save file with the backups on the cloud. Nothing lost, takes less than 2 minutes.

Can you guys give feedback if this solves the issues for you?

Other than that can you please give some detailed information on you the modes you are using (Energy-Saving and Instant-On)?
Also write something about your hardware config (controller, wheels, kinect, etc) and external HDD?

Plus any other clues that you think might be useful.

Thanks.

FLASHRADAR

23-06-2015, 07:00

today I cannot even go beyond the main menu lag and freeze it !!! I delete my online and local profile then restart, 10 minutes to synchronize to any change there ... I uninstall the game completely, the time to download it I'll go working so I cannot verify that tonight if it will have any effect, but I am getting really fed up, more patches less it works, the next patch I'm afraid the console will burn !!!

OpticalHercules

23-06-2015, 07:06

Probably don't have to delete ALL of your local save files. maybe just have to delete the local save file for PCars only. This is simply the button I clicked. You could also hit menu over the Pcars game and select Manage Files, and delete the console/Local save file from there only for this game. DO NOT click "Delete Everywhere" as you will lose all your data then. ONLY delete the local file.

I had a friend in Party Chat that this worked for as well, GENERAL HYATT

My system when I experienced this issue is: Energy Saving (I hold button for 20+ seconds until power block light turns yellow EVERY time I turn off xbox), Controller on for Chat, 458 spider Wheel for play, no kinect, and internal data storage. Only other thing connected to my xbox is headset via SPDIF and USB power. Everything worked fine the night of June 22, I turned on xbox around 6pm PST June 23 and after using controller to select profile per Thrustmaster's chat instructions, I started pcars, used wheel to select profile in game, and then the intro video started stuttering REALLY bad, like 1 frame every 3 seconds. I clicked a bunch of buttons and finally got to the main menu, where I noticed the same stuttering in the background animations. I then tried a hard shutdown, holding for 20+ seconds, and unplugged everything. Stepped out for a smoke and 5 minutes or so later came back, hooked back up and tried again with the same stuttering. It was then that I tried to delete save file, as I had just reinstalled 2 days ago per issues on another thread. That appeared to fix the issue and I had a few hours of multiplayer without issue.

pyates

23-06-2015, 07:10

And they are on about releasing project cars 2 hahaha. Seriously wtf I can't even use this one. Suffering the same issue. It just gets worse and worse for this game....

Charles Gillen

23-06-2015, 07:30

People everywhere are reporting the same problem at the same time. What's that tell ya?

Not the game...Either MS or internet connections, maybe the Chinese are hacking Project Cars. You know they dont care too much for freedom of choice in the far east.

People tend to forget how Forza 5 was online. Rose colored glasses anyone. We're giving them out for free. I gave up on 5 then went and got Horizon so I could race online. I honestly dont know if T10 ever got 5 playing right.

Instead of messing with your game, just give it some time.

Charles

P.S. I would never mention Forza but for theres always some one screaming about how they should have waited for 6.
Please Please wait for 6 and quit ragging on everybody who will listen about it.

pyates

23-06-2015, 07:35

http://youtu.be/nz316YrTv5M

Ok apologies for previous post. However I've spent hard earned cash on this game which is totally unfinished and bugged to hell. You then have the nerve turn around and ask for funds to make the sequel a couple of months after release? Are serious? I'm not defending this game or studio any longer it's just ridiculous. I was willing to have patience for you to iron out the issues but you can stick it as far as I'm concerned.

FYI
Normal HDD
Instant on
Everything else works fine
Projects cars is broken and unusable as per usual

pyates

23-06-2015, 07:37

Charles the clip above is from single player nothing to do with multiplayer. I can barely navigate the menus it's so bad. Stop trying to blame Microsoft. Every other game on my Xbox is fine

OpticalHercules

23-06-2015, 07:53

Ok apologies for previous post... ... stick it...

Have you tried anything to resolve your problem? Can you share what you have tried and failed to resolve the problem? No? go rant/rage on some other thread instead of ignoring the purpose of THIS thread and just trying to exacerbate the frustrations of everyone who is experiencing this issue.

LMR ShOwTiMe875

23-06-2015, 07:54

Maybe the servers dedicated for your area are having problems. I'm in California and playing online at the moment with no problems.

Bealdor

23-06-2015, 07:56

Everybody with stuttering/stalling issues please try this:

Hey Ged,

I had an interesting PM conversion with Bavarian Turbo (http://forum.projectcarsgame.com/member.php?14773-Bavarian-Turbo) who told me that one of his friends could solve his stuttering issues by exchanging his powerline adapter (Devolo dlan 500 duo) and using a different socket.

He's basically saying that the old adapter is still working fine with different games and that only PCARS doesn't like it (maybe due to PCARS being one of the first games using the XBONE's OS core?).

MUFFlerDRIVAR

23-06-2015, 07:56

Deleting local gamesaves did the trick for me, back to the best racing on console ever

Charles Gillen

23-06-2015, 07:59

Yes it is, I see that. But my game was doing the exact same thing earlier tonight. Several other people reported the exact same thing was happening to their game also. Now, I'm not sure why it's happening to Pcars and not every other game. But I am sure it's the internet connection and not the actual game.

Charles

pyates

23-06-2015, 08:17

I've tried hard power off. Unplugging everything, plugging it all back in. All other apps and games are working fine. Just not project cars.

BDR Daz

23-06-2015, 08:21

I'm playing career mode? I mean, it's terrible. I'm thinking maybe I should have just waited for Forza 6.

You know what? if that's what it takes to make this game work, I'm giving up on it. It's a piece of shit. I've given the game several chances, between the controller issues, the skipping, and other problems, I've got 2 hours of playtime in the game and I've had it for like a month now.

There's no excuse for such a shoddy game in any circumstance.

See ya !! Dont let the door hit you on the way out !!

Ive had the same issue all night, you know what you do, you do other things or play a different game

Breaking Kaze

23-06-2015, 08:40

See ya !! Dont let the door hit you on the way out !!

Ive had the same issue all night, you know what you do, you do other things or play a different game

Dude, $60 to me is NOT an insignificant amount of money. That represents close to a day of work, once taxes and everything comes out of my check. So yeah, I get angry and frustrated with a game I spend 8 hours working to afford it, but can't even get two good hours of play from it over the course of a month.

theothermexico

23-06-2015, 08:52

I've noticed that my Xbox has also gone funny, I only have home, pins and store on my dashboard even though 5 minutes ago it was normal.
In the same amount of time I've noticed the game getting worse. It's even stuttering on the video now.
I'm not a doctor, but it feels like the two things are related. I'll try a different game and see what happens

vR Forerunner

23-06-2015, 09:36

http://xboxclips.com/vR+Forerunner/1b82d8a7-c303-40d0-9033-2c4544650424
Hello, this happens ingame everywhere, (main menu, pitlane, launch of the game etc...) I cannot even choose the right car and stuff... I shut my xbox down 2 times, reject the disc... now i'am reinstaling but i have only 6% after 20 minutes, so in 5 hours i will be able to play the game or what? Please help me

vR Forerunner

23-06-2015, 09:38

http://xboxclips.com/vR+Forerunner/1b82d8a7-c303-40d0-9033-2c4544650424
Hello, this happens ingame everywhere, (main menu, pitlane, launch of the game etc...) I cannot even choose the right car and stuff... I shut my xbox down 2 times, reject the disc... now i'am reinstaling but i have only 6% after 20 minutes, so in 5 hours i will be able to play the game or what? Please help me

X30 Nemec666

23-06-2015, 09:55

Did you use DLAN? We had one Guy who tried everything but that was the problem. If not try new installation and do not patch or play before the game is on 100%

vR Forerunner

23-06-2015, 10:03

I am connected over lan with stable connection... but its not a multiplayer lag/freeze... its everywhere in the game, yesterday this game was perfect and today as i launched it i've got that problem straight at the launch. I saw how rain drops frozen and the whole process took longer... i could not choose anything that i want ingame, it was hard even to get into a single player race

Siberian Tiger

23-06-2015, 10:09

Seems that it has something to do with MS... Does this Problem also happen with Xbox One when you aren't conntected to the Internet?

djpombo

23-06-2015, 10:13

Me too, its awfull!

vR Forerunner

23-06-2015, 10:19

I cannot answer this question because i'am reinstalling this game right now ;-) I am sitting over 1 hour and have only 21% (Disk Version)... i will cancel this and try to delete the cache and start again...

vR Forerunner

23-06-2015, 10:26

u have exactly the same as i have?

vR Forerunner

23-06-2015, 10:29

okay i've tested Advanced Warfare offline and online - its fine, so its not my console, must be game or something with ms i dunno

Siberian Tiger

23-06-2015, 10:33

Since the Game is actually the same as Yesterday, it must have something to do with MS ;)

Sean Reinhardl

23-06-2015, 10:39

same for me as well

could be to do with this

Hi Xbox members, are you experiencing delays unlocking achievements and challenges or updating hero stats? Or having trouble viewing updated leaderboards, achievement and challenge progress, or changes to your Reputation? These issues are due to scheduled maintenance. Thanks for being patient while we work! We’ll post an update as soon as we're done.

http://support.xbox.com/en-GB/xbox-live-status/

Cliffyboy1962

23-06-2015, 10:41

same for me as well

could be to do with this

Hi Xbox members, are you experiencing delays unlocking achievements and challenges or updating hero stats? Or having trouble viewing updated leaderboards, achievement and challenge progress, or changes to your Reputation? These issues are due to scheduled maintenance. Thanks for being patient while we work! We’ll post an update as soon as we're done.

http://support.xbox.com/en-GB/xbox-live-status/

t says for xbox360 though ! not xbox one. I am getting stuttering but only for about 1/2 second every 3 seconds.

Sean Reinhardl

23-06-2015, 10:47

t says for xbox360 though ! not xbox one. I am getting stuttering but only for about 1/2 second every 3 seconds.

you are right I see that now and xbox one is not lagging on any other game so must be a Pcars issue

Umer Ahmad

23-06-2015, 10:56

Is it just today or this happens daily? Wondering if there is some internet interference with the game today

pyates

23-06-2015, 11:01

http://forum.projectcarsgame.com/showthread.php?32575-Game-stuttering-issue

It's been happening all day. No response as to what the problem is as yet.

Sean Reinhardl

23-06-2015, 11:02

Is it just today or this happens daily? Wondering if there is some internet interference with the game today

yes it is just today never had this before

Cliffyboy1962

23-06-2015, 11:07

Just spent 15 minutes restoring the Project cars game save from the cloud (and no doubt, many more minutes for all my other games) and it has made no difference. Stuttering is exactly the same as before. When I saw this thread this morning I thought " Oh that's unfortunate for those people" but now it's me aswell, I am fed up. What is this all about SMS ?

BCFCBristolRed

23-06-2015, 11:08

I am also having this problem. Other games seem to be working perfectly. :(

Cliffyboy1962

23-06-2015, 11:11

Quick update. Some people have suggested to delete all game saves and restore from the cloud. Have just done this and it has made no difference. Don't waste your time on this, it is not the solution.

I would be interested to hear from anyone who is NOT having this issue as i suspect it is everyone.

Umer Ahmad

23-06-2015, 11:12

yes it is just today never had this before
Thanks. We saw this couple days earlier during the E3 conference. Any MSFT/XBLive events today?

Umer Ahmad

23-06-2015, 11:15

Yeah something weird today, join us here
http://forum.projectcarsgame.com/showthread.php?32606-Please-HELP-Game-Freezes-every-2-secs-for-about-4-secs-long!

vR Forerunner

23-06-2015, 11:16

So i tried to play Call of Duty - worked nicely! I deleted the cache, reinstalled pcars but i have still this problem

Umer Ahmad

23-06-2015, 11:18

No i dont think deleting/reinstalling will help. Not an issue "on your disk" i think

vR Forerunner

23-06-2015, 11:19

I deleted the cache, reinstalled pcars but doesnt helped out... issue still exactly the same

vR Forerunner

23-06-2015, 11:30

WATCH THIS!!! http://xboxclips.com/vR+Forerunner/9d498020-0527-4b30-8911-e8d98379780a
I was in Time Trial, in a Touring Group, chosen AMG DTM Car (it took me 3 minutes to do, because of lag like in the vid, but i got RWD P30 P1 again somehow...

TopAirspace

23-06-2015, 11:58

I have it too ��
not possible to load a game at all,
All other games work fine

WeirdoLogic

23-06-2015, 12:01

OK, just tested it, had the same problem that I reported 6 or more hours ago.

Existed using the silver X button, chose to manage and quit game.
Hard booted, unplugged the powerbrick for over 1 min.
STILL had problem.

Then I repeated the above but this time I TURNED OFF MY ROUTER/MODEM.

No problem at all!!!!!!
Game ran very smooth AND the Pit Cheif (or whatever) who I haven't heard of since day one IS BACK!!!!!!!

Strangely, thing is with the problem, all video is jerky, be it in game, menu or ever the intro vid, BUT the rain drops in the background of the "Made in Creative UK" screen etc. don't stop/jerk/pause etc.
I tried to save a video of it but it didn't work.

Hope this helps.

WL.

Ian Bell

23-06-2015, 12:04

Ok guys, we've done all we can internally on this and we don't get it at all on dev kits. It's obviously an issue on retail for some so we've raised it with Microsoft directly to see if they can help us establish what's causing it.

We'll keep you updated with the findings, and of course jump on it as soon as a cause is established.

TopAirspace

23-06-2015, 12:22

Ok guys, we've done all we can internally on this and we don't get it at all on dev kits. It's obviously an issue on retail for some so we've raised it with Microsoft directly to see if they can help us establish what's causing it.

We'll keep you updated with the findings, and of course jump on it as soon as a cause is established.

Ok thanks Ian,
Now FYI, i turned Project Cars on this arfternoon and once it got to the introduction video it became a stuttering mess, i eventually got past that and into the menus and they were exactly the same,
tried a hard reboot, but it made no difference.
So i just left it stuttering away on the intro video while i checked here to see if anyone else had the same issue and after about 10 - 15 minute's everything became perfect again! I loaded into a race with absolutely no issues,
however i thought for the greater good i should quit and reload the game again to see what would happen, and yup.. got to the intro video and it was a stuttering mess again...

I believe that is called 'Taking one for the team' yeah?
Lol

tclancey

23-06-2015, 12:28

Just this morning the app has started really p'ing me off!

Every 2 seconds it freezes for about 1/4 of a second, it makes the game play impossible. I have restarted and reset the xbone, still the same. It's even freezing up through the intro movie.

Anyone else had this and found a solution?

Thanks.

Elmo

23-06-2015, 12:29

Merged similar threads and copied Ians quote to the first post

Bealdor

23-06-2015, 12:30

Merge ninja'd by Elmo. :rolleyes:

Ok guys so this issue appears to rectify itself after about 10 - 15 Minute's,

Just let it stutter away on the intro video untill it comes good, has worked twice now for me

Dazza

23-06-2015, 12:42

Then I repeated the above but this time I TURNED OFF MY ROUTER/MODEM.

No problem at all!!!!!!
Game ran very smooth AND the Pit Cheif (or whatever) who I haven't heard of since day one IS BACK!!!!!!!

WL.

also did the same thing and it fixed the issue for me and yes pit guy was also back.

tclancey

23-06-2015, 12:52

Reset of router worked here too. So what is the game doing every 2 seconds that relies on an internet in a solo game?

jonm01

23-06-2015, 12:56

Had this issue starting Sunday. Finished a time trial and it froze on the exit screen. Just did a reinstall and it's still doing it.

nissan4ever

23-06-2015, 13:02

Had this issue starting Sunday. Finished a time trial and it froze on the exit screen. Just did a reinstall and it's still doing it.

Post #61 sir

little fella

23-06-2015, 13:04

Mines doing it now same stuttering probkems as mentioned.Played fine yesterday.
This is really weird.

Im Sorry

23-06-2015, 13:05

Happening to me too!

little fella

23-06-2015, 13:09

ARGHHH how annoying is this?
Day of work and Its unplayable.
Really peeved!!!!!!!!!!!!!

wearymick

23-06-2015, 13:16

Same trouble here. :(

Sp4mD4gger

23-06-2015, 13:24

Having this lag issue myself now, going offline it works fine.

Just switched to online in free practice and lagged out.

Switched back to offline again, and all is normal.

FLASHRADAR

23-06-2015, 13:29

Since this morning the xBox live had issues, but it seems to be OK for now, is it better to play now?

Im Sorry

23-06-2015, 13:34

Going off-line fixes it.

Umer Ahmad

23-06-2015, 13:35

Since this morning the xBox live had issues, but it seems to be OK for now, is it better to play now?

XBLIVE issues? What do you know about it? How do we check?

TrackDayKC

23-06-2015, 13:35

Ok seriously, i have just experienced this stuttering problem and honestly this is the last straw. I have put up with the Day One release problems. I waited for the patches. (still unsure on which one im on, how hard is it to put a version number in the lower right of the title screen or menu???) and the continuing AI issues and the slowing down of the clock issues look to be ones that wont get fixed anytime soon. I pre ordered this game a month in advance of release day, having bought into believing this could be something special. The right idea is there, but it seems to be a jigsaw puzzle with a few pieces missing. And now i see youre starting to focus on a sequel... well fool me once, shame on you. Fool me twice, shame on me.

Sp4mD4gger

23-06-2015, 13:37

XBLIVE issues? What do you know about it? How do we check?
Just tried FH2 on line, works fine, don't think this is a live issue.

http://support.xbox.com/en-GB/xbox-live-status

Im Sorry

23-06-2015, 13:38

http://support.xbox.com/en-GB/xbox-live-status
Everything else works!

FLASHRADAR

23-06-2015, 13:41

XBLIVE issues? What do you know about it? How do we check?

On the xbox live status page ( http://support.xbox.com/fr-FR/xbox-live-status ).
This morning it was mentioned that gaming and social network had problems.

secmast

23-06-2015, 13:46

Just put the Xbox One Off Line and it works like a charm.
But, because there is a BUT, why all those games are soooooooo impacted by a Xbox Live problem.
Man, I really consider going back to Playstation those days....

FLASHRADAR

23-06-2015, 13:47

In my mind, the issue on pCars started just after choosing the gamer's profile (maybe I'm wrong), but if there is problem to retreive the profile it may cause problems in the game to start, maybe he made calls that do not result.

(sorry for my poor english, as you have seen on the link I'm from France)

Im Sorry

23-06-2015, 13:49

Pcars seems to be getting affected differently to most other games by live issues!

Ged Keaveney

23-06-2015, 13:49

Ok seriously, i have just experienced this stuttering problem and honestly this is the last straw. I have put up with the Day One release problems. I waited for the patches. (still unsure on which one im on, how hard is it to put a version number in the lower right of the title screen or menu???) and the continuing AI issues and the slowing down of the clock issues look to be ones that wont get fixed anytime soon. I pre ordered this game a month in advance of release day, having bought into believing this could be something special. The right idea is there, but it seems to be a jigsaw puzzle with a few pieces missing. And now i see youre starting to focus on a sequel... well fool me once, shame on you. Fool me twice, shame on me.A different team is working on Project CARS 2, we still have a big dedicated team on Project CARS and no focus has been taken from it.

We've fixed a large number of issues in the patches that have been submitted and we're continuing to do so, this issue is proving very difficult to fix though as we cannot reproduce it here and currently it appears to be hardware specific, i.e. other games are affected too.

We'll continue looking and any useful info that people can provide will help us get there sooner.

Ged Keaveney

23-06-2015, 13:54

A different team is working on Project CARS 2, we still have a big dedicated team on Project CARS and no focus has been taken from it.

We've fixed a large number of issues in the patches that have been submitted and we're continuing to do so, this issue is proving very difficult to fix though as we cannot reproduce it here and currently it appears to be hardware specific, i.e. other games are affected too.

We'll continue looking and any useful info that people can provide will help us get there sooner.I also forgot to add, sorry for the issues you're experiencing, we're not happy about them either but we're definitely working to get them fixed asap and not ignoring them.

Fanatest

23-06-2015, 13:59

On the xbox live status page ( http://support.xbox.com/fr-FR/xbox-live-status ).
This morning it was mentioned that gaming and social network had problems.

What's interesting is why did/does it only affect PCars?

I've been testing "*." and had no issues with that or other games.
However, When I came to make my report against PCars, I notice the intro was stuttering? I wait, try to skip into the menu but can't get into the game... Eventually I get in, but menu etc all stutter and can't get onto a track?

Back to "other games" and all is well.

Is there perhaps a call home to the "driver network" (or similar) at start up that freaks out when it has no route out?...

For the moment I have tried the following:
Hard Reset.
Cleared Persistant cache and Alt Mac.
Disabled DVR.
Disconnected Power Cable.
Deleted all game saves for PCars (I do this daily anyway due to testing).
Using standard pad (disconnected my wheel).
Restarted Routers.
Checked routers configs.
Checked all ports.
Sniffed around with W/Shark all looks find at my end.

Issue still persists?

Other XBO games are all functioning and playable both on and off line.
PCars on other platforms is functioning fine.

Hopefully MS will look into it.

Bealdor

23-06-2015, 14:02

What's interesting is why did/does it only affect PCars?

Maybe because PCARS is one of the few games that is using the 7th core of the XB1 (that shares the OS). Just a wild guess though.

Ged Keaveney

23-06-2015, 14:03

What's interesting is why did/does it only affect PCars?

I've been testing "*." and had no issues with that or other games.
However, When I came to make my report against PCars, I notice the intro was stuttering? I wait, try to skip into the menu but can't get into the game... Eventually I get in, but menu etc all stutter and can't get onto a track?

Back to "other games" and all is well.

Is there perhaps a call home to the "driver network" (or similar) at start up that freaks out when it has no route out?...

For the moment I have tried the following:
Hard Reset.
Cleared Persistant cache and Alt Mac.
Disabled DVR.
Disconnected Power Cable.
Deleted all game saves for PCars (I do this daily anyway due to testing).
Using standard pad (disconnected my wheel).
Restarted Routers.
Checked routers configs.
Checked all ports.
Sniffed around with W/Shark all looks find at my end.

Issue still persists?

Other XBO games are all functioning and playable both on and off line.
PCars on other platforms is functioning fine.

Hopefully MS will look into it.Have you tried running offline, just unplug the network cable and try if not please. it would be interesting to see if that helps after all the investigations you've done. In terms of why pCars is affected, it's not clear to us either, we're using the standard Xbox One SDK calls in a compliant manner, we wouldn't be allowed to release otherwise. In another thread some people reported other games having a similar issue too but only recent releases, so it could be related to recent Xbox SDK updates that older games weren't built against.

We've sent out findings to Microsoft and we're waiting to hear back, in the meantime we're looking at other possibilities too.

Ged Keaveney

23-06-2015, 14:04

Maybe because PCARS is one of the few games that is using the 7th core of the XB1 (that shares the OS). Just a wild guess though.It's one of the theories here too, that feature was only exposed shortly before our release so older games don't use it.

Fanatest

23-06-2015, 14:27

Have you tried running offline, just unplug the network cable and try if not please. it would be interesting to see if that helps after all the investigations you've done. In terms of why pCars is affected, it's not clear to us either, we're using the standard Xbox One SDK calls in a compliant manner, we wouldn't be allowed to release otherwise. In another thread some people reported other games having a similar issue too but only recent releases, so it could be related to recent Xbox SDK updates that older games weren't built against.

We've sent out findings to Microsoft and we're waiting to hear back, in the meantime we're looking at other possibilities too.

Will try now and report back :)

Edit:
I'll do the equivalent as I'm a WIFI conectee (I'll disable WIFI on the XBO and re test....

Edit 2:
Weird!
Hmm.....
Ok... So I think I just sprained my frontal lobe :hypnotysed:

I removed (for cleanliness) my wifi connection entirely from my XBO.
And... It worked :yes:

But... And this is (where it head hurt really bad) I reconnected it and.....it..... Still works?

So have MS fixed it, or that fixed it,
or ... ALIENS! :D

vimfuego

23-06-2015, 14:33

Been away from the game for about a week and i come back to find its worse! I thought it was maybe my xbone that was playing up but the dashboard is ok and my disc is clean so wasnt that. I come on here and find out it's affecting a good few folk. I realise others have had the stuttering resolve itself after 10-15 mins but its 2015 guys. Turn game on then sit and wait 10-15 mins! Seriously? Someone needs to hang their head in shame for the state this game has been in since release on xbox. I know the devs are active on these forums and that is appreciated but im sure they, and especially us, wish they didnt have to be spending so much time here. Disappointed.

Cliffyboy1962

23-06-2015, 14:34

Literally unplugged network cable from xbox and unpaused game and stutter has gone. Driving perfect. Plugged it back in and much worse stutter for a few seconds and then settled down to 1/2 second stutter, every 3 seconds again.

Outlaw Peet

23-06-2015, 14:44

Imho it's "online" related. Had several freezing /stuttering problems today but didn't had any problems til 1h ago. Starting Pcars, on the very initial screen after pushing de start button (xbone) there was already a stutter. Had to push the A button a few times to stop the intro video. Went in to TT set a time when i want to exit TT by choosing "exit" nothing happened.

Restarted the xbone "offline" and everything went smooth right away. Altough TT is not available but that is obvious.

Hope this helps a little

Mike Laskey

23-06-2015, 14:46

Do any of you have a second account on the same hardware you can switch to (sign out of the problem account and switch to another). We would like to know if it's system-wide or specific to particular user account when it happens. Also, if it doesn't happen after switching, does it immediately reoccur when switching back to your normal account?

Info about your online user can help too, such as number of friends and anything you might have configured manually such as privacy controls.

Fanatest

23-06-2015, 14:50

Do any of you have a second account on the same hardware you can switch to (sign out of the problem account and switch to another). We would like to know if it's system-wide or specific to particular user account when it happens. Also, if it doesn't happen after switching, does it immediately reoccur when switching back to your normal account?

Info about your online user can help too, such as number of friends and anything you might have configured manually such as privacy controls.

I can confirm its system wide, I have multiple accounts I use for testing and this affected them all, It was the first thing I tried.

At first I thought it was just me/my account and was perhaps trying to pull down a corrupt save etc (as I delete them regularly but sometimes forget to delete the cloud saves) so I moved to a different user ID.. Issue followed me...

However, I am now no longer experiencing the issue.

It was only affecting me when the XBO was either connected to live, or when It had a network connection in general (network connection present, with or without live)

As mentioned above, rather than remove my network connection, I initially tested my scenario with my XBO restricted to LAN access only (simulating a live outage/off line scenario) and the problem persisted.

So:
XBO with network connection and access to live = "Stutter"
XBO with network connection (but LAN restricted/no internet access) = "Stutter"
XBO with NO network connection = "No Stutter"*

*After removing the network connection and reconnecting to the network, I am online with NO stutter. However, that could be coincidence, good timing (perhaps MS resolved the issue) or fluke. Nevertheless, It has resolved my issue, and it could perhaps assist resolve the issue for others.

I thought perhaps it (PCars or the XBO) was trying to call home, pull down a save, check in to Driver Network etc (but couldn't get out) and was looping, so i had a peek at the traffic going out, but nothing out of the ordinary to be honest...

Once I removed the network connection entirely from the XBO, It worked and is working perfectly fine now. I'm in a lobby now on PCars XBO without issue as we speak ;)

beetes_juice

23-06-2015, 14:52

Been away from the game for about a week and i come back to find its worse! I thought it was maybe my xbone that was playing up but the dashboard is ok and my disc is clean so wasnt that. I come on here and find out it's affecting a good few folk. I realise others have had the stuttering resolve itself after 10-15 mins but its 2015 guys. Turn game on then sit and wait 10-15 mins! Seriously? Someone needs to hang their head in shame for the state this game has been in since release on xbox. I know the devs are active on these forums and that is appreciated but im sure they, and especially us, wish they didnt have to be spending so much time here. Disappointed.

Stuff happens, at least there here to help.

Edit: What do you mean by 2015?

WeirdoLogic

23-06-2015, 15:00

Stuff happens, at least there here to help.

Edit: What do you mean by 2015?

I think his point was that we haven't had to wait 10-15 mins for a game to 'load' since the Amiga 500

Ximogen

23-06-2015, 15:06

Just to confirm that taking Xbox One offline fixes the (stuttering) problem for me, as soon as I reconnect to the internet the problem returns. Project Cars does seem to be the only game affected.
Cheers,
Adrian

FLASHRADAR

23-06-2015, 15:08

So xbox live issue or not???

I've seen that offline it seems to work so the issue should come from the xbox profile user loaded on startup, no?

Exocet

23-06-2015, 15:10

There has to be something in the game that has your console talking to the Servers or something every so often. It's probably a synchronisation problem.

Umer Ahmad

23-06-2015, 15:15

There has to be something in the game that has your console talking to the Servers or something every so often. It's probably a synchronisation problem.
<insert CLOUD meme>

just a joke guys, frustrating i know. Mike and Ged are the best for this problem, Ian's got his best guys on it.

beetes_juice

23-06-2015, 15:19

I think his point was that we haven't had to wait 10-15 mins for a game to 'load' since the Amiga 500

:)

Something funky is going on with network/user profiles as he and everyone else who is reading this thread can tell. What I was getting at was obviously the game should not take this long to load. Its an issue and SMS are actively troubleshooting with MS to pinpoint the problem. Let them do their thing, patience is a virtue.(not directed to you Weirdo)

nissan4ever

23-06-2015, 15:20

my disc is clean

Remember, your disc is only there to verify that you own the game since you got physical instead of digital. The game is installed to your hdd. Your disc will spin very briefly for verification. Then it doesn't spin no more. Game is played completely from your hdd.

Days of how disc worked on Xbox 360 are gone, when the disc is constantly accessed to run the game (when you didn't install to 360 hdd). Remember, Xbox 360 games were DVD. The PS3 used blue-ray, so they had to be installed to, just like the Xbox One & PS4 does.

odemode

23-06-2015, 15:22

Started the game up offline so I left it on the startup video. As soon as I went online (enabled internet connection) the video started to jump. Just info for the devs if they have not already received it.

Umer Ahmad

23-06-2015, 15:24

Yes OFFLINE mode or disconnecting the network eliminates the problem. That much we know.

FLASHRADAR

23-06-2015, 15:25

<insert CLOUD meme>

just a joke guys, frustrating i know. Mike and Ged are the best for this problem, Ian's got his best guys on it.

what frustrates me, it's the fact I'm at work to make software test and and I'd rather make them on my XB1 to try to help :)

odemode

23-06-2015, 15:26

Oh well, gives me a break from the game for a night or two

Ged Keaveney

23-06-2015, 15:27

<insert CLOUD meme>

just a joke guys, frustrating i know. Mike and Ged are the best for this problem, Ian's got his best guys on it.and Martin (Griff) our Xbox Lead.

We have some progress, Griff has managed to repro at least one instance of this issue, based on the some stress testing. We're digging into it now.

[Edited: To reflect correct repro]

odemode

23-06-2015, 15:28

Keep up the good work guys, ignore and ban the keyboard warriors

Sharky Hughes

23-06-2015, 15:30

Playing with my router switched off has cured the stuttering and the game runs perfect.

When i say perfect i mean all the other issues to do with screen tearing, stuttering, poor running have all been cured. Sorry i dont know all the technical terms for it but just managed to run a full grid at Azure Circuit in a thunderstorm and it looked and ran beautifully.

TopAirspace

23-06-2015, 15:33

You've really got to have a little giggle at this, poor old SMS just can't catch a break at the moment.
Of all the things to go wrong lol
It's really just unfortunate luck, and just a tad humorous :beguiled:

odemode

23-06-2015, 15:33

Playing with my router switched off has cured the stuttering and the game runs perfect.

When i say perfect i mean all the other issues to do with screen tearing, stuttering, poor running have all been cured. Sorry i dont know all the technical terms for it but just managed to run a full grid at Azure Circuit in a thunderstorm and it looked and ran beautifully.

Interesting. So something that uses the network is causing the problems if this is the case?

Ged Keaveney

23-06-2015, 15:40

and Martin (Griff) our Xbox Lead.

We have some progress, Griff has managed to repro at least one instance of this issue, based on the feedback about the Devolo dlan 500 duo power adapter. We're digging into it now.

We would never have known to try this without the community feedback here as it's just not obvious and likely a side effect of a hardware related issue, thanks everyone.Correction! it wasn't the devlo causing it, it was related to network stressing, sorry for the confusion, we ran multiple tests and I reported on the wrong one.

Exocet

23-06-2015, 15:44

Interesting. So something that uses the network is causing the problems if this is the case?

MS putting in a resource hungry network card because it was cheap?

<<<<would not be surprised.

I thought it could have been the new free car download being over excited at being released.... Have you seen the Audi RS3 ad?:eek-new:

Exocet

23-06-2015, 15:55

Are we up and running? Seems like it?

May have talked to soon

Ged Keaveney

23-06-2015, 15:57

Are we up and running? Seems like it?Not yet we have to investigate and it could prove to be a false lead. Also there could be several issues and this might only be one of them but it's a step in the right direction for sure.

Mike Laskey

23-06-2015, 15:58

Can an affected player please tell us if the Community Events menu option is available and usable from the main menu during the time of the stutter?

Sp4mD4gger

23-06-2015, 16:01

Can an affected player please tell us if the Community Events menu option is available and usable from the main menu during the time of the stutter?
No, they are not available.

Mike Laskey

23-06-2015, 16:05

Thank you.

Additional question, does the stutter exist on the animated splash page, before you press the options button to enter the main menu?

golfcab93

23-06-2015, 16:08

Yes. Ist starts after you choose your profile. I tried to fight through the stutter till a race start. There is also the stuttering.

Sorry for my english. Im german.

Exocet

23-06-2015, 16:09

No, they are not available.

Yes, I can. just got into the BAC challenge load page.

Is taking it's time going in.....

Got in but the same start stop is going on

blewbayou

23-06-2015, 16:09

I have just been monitoring this site since i got the game shortly after it came out. Now i have satellite internet, so i cant play online races, but i keep internet connected all the time when i play. I have a thrustmaster spider wheel, nothing fancy, but it works better than controller.

I havent had the issues i have read on here except for the screen freezing up when you go to play, little clock just keeps spinning and spinning. installed 1.4 patch and no more spinning, it loads properly.

Any way, i always had my xbox, instant on, shut off internet connection when done. The other day, after reading many posts, i switched to energy saver mode just to see if any difference, but did not get a chance to try it before storm came and shut off power. Well, this morning i turn it on to race in career mode, power saver mode, internet connected and wouldnt you know it, video freezes during race, unfreezes and im in a wall, twice this happened. So i swith back to instant on and try it, same thing, disconnect internet and no problems, ran whole race. switch back to power saving mode, internet still off, no problem. Turn internet on and connect to xbox live, video freezes, crash, problems again. I know its not my connection, has to be on xbox lives end. never had this issue or any issues that i have seen on this site.

I am a programmer and i have race real formula cars and motorcycles, i really don't feel the problems i have heard about here are really on projects cars, especially with all the different variances people seem to have, programming either works or it don't and if it don't, it won't work for everyone, aside from console clutter, excessive ram being used etc., in a particular system, problems should be the same for all if it were a programming issue. My experience from this morning with freezing video, the first time i ever had an issue with this game, aside from the loading issue before patch 1.4 and my diagnostic attempts lead me to believe many issues are on xbox live and microsoft, not the game it self. This is my opinion.

As for the game and having raced real cars, this game for consoles is as close to the real thing as you can get today. There's no way to get the seat of the pants feel from a game, you can't feel your tires on the edge or the g-forces on your body, head etc. or the sweat running down your face and in your eyes, but it is the best game out there bar none. New games will have bugs, but generally speaking, they affect everyone, not here and there and whenever.

great game.

John

OpticalHercules

23-06-2015, 16:12

Thank you.

Additional question, does the stutter exist on the animated splash page, before you press the options button to enter the main menu?

For me, no, this did not start until AFTER the options button was hit and the profile was selected from within game. This started immediately on the SMS splash screen after that with the little 4-bar animation thing slowing, then the video stuttered.

For those who my suggestion last night did not work, I am sorry. it did work for me and one other, but I guess it wasn't the overall fix.

No, they are not available.

Thank you.

Additional question, does the stutter exist on the animated splash page, before you press the options button to enter the main menu?

Do you mean the one with the leaderboard for the community events? If so yes., both the clock and the background water droplets stop but not the music.

golfcab93

23-06-2015, 16:14

Sorry misunderstood the question. Same start as by opticalhercules.

jonm01

23-06-2015, 16:17

It's been ok for me for the last couple of hours

Sp4mD4gger

23-06-2015, 16:19

Thank you.

Additional question, does the stutter exist on the animated splash page, before you press the options button to enter the main menu?
Yes, the stutter is present during the intro video.
Just another thing, I can connect to and join a multiplayer lobby.

Just checked the community events and time trial, and they are both available, sorry I must have been in off line mode when I checked.

Schnizz58

23-06-2015, 16:21

That's an interesting observation. Satellite internet has high bandwidth but also high latency, correct? I wonder if the Xbox netcode is doing something like transmitting a packet to the mothership and then spinlocking while waiting for an answer. This game pushes the Xbox right to the limit so anything at all that steals processor cycles could contribute to frame stuttering.

marcoma

23-06-2015, 16:25

When it happened to me I disconnected the cable from the router and it worked fine. Right after that I restarted the Xbox (with the cable connected) and it was fine again.

Mike Laskey

23-06-2015, 16:26

For me, no, this did not start until AFTER the options button was hit and the profile was selected from within game. This started immediately on the SMS splash screen after that with the little 4-bar animation thing slowing, then the video stuttered.

For those who my suggestion last night did not work, I am sorry. it did work for me and one other, but I guess it wasn't the overall fix.

What happens if you are signed into your account before you boot? Does it stutter on the animated splash screen before pressing the options button (on the screen that shows the multi-colour wireframe driver)?

blewbayou

23-06-2015, 16:30

That's an interesting observation. Satellite internet has high bandwidth but also high latency, correct? I wonder if the Xbox netcode is doing something like transmitting a packet to the mothership and then spinlocking while waiting for an answer. This game pushes the Xbox right to the limit so anything at all that steals processor cycles could contribute to frame stuttering.

Yes, high latency, which is why I can't race online. I don't think it is internet as much as more on Xbox lives (Microsoft) end. I run bare bones on my Xbox, 3 games installed, 2 apps, and I don't run my TV through it, just to play a couple of games, so I don't see my system as being over taxed so to speak with clutter and a bunch of processes working all the time.

John

marcoma

23-06-2015, 16:30

I could be wrong but I don't think anyone will have the issue after disconnecting from the internet. Seems like the problem is gone for those who tried that.

Mike Laskey

23-06-2015, 16:33

Also, could a few of you with the problem post a screenshot of the Detailed Network Statistics screen from your Xbox One, when the problem is happening?

How to:

http://support.xbox.com/en-GB/xbox-one/networking/network-settings

golfcab93

23-06-2015, 16:35

Yes! I went offline and after that again online. The stuttering is gone!

stux

23-06-2015, 16:37

What happens if you are signed into your account before you boot? Does it stutter on the animated splash screen before pressing the options button (on the screen that shows the multi-colour wireframe driver)?

This is a video I recorded this morning when the issue occurred for me
http://xboxclips.com/Capt+Stux/6d05f434-86d0-46de-9f1f-c9506b595eca

Wire frame guy seems fine, video pauses

Sp4mD4gger

23-06-2015, 16:37

What happens if you are signed into your account before you boot? Does it stutter on the animated splash screen before pressing the options button (on the screen that shows the multi-colour wireframe driver)?
The wire frame driver is as normal. As are the raindrop effects on the game credits.
Mike, please check my edit in posting #128

odemode

23-06-2015, 16:39

208858

This is a screen shot whilst the splash screen was playing

Umer Ahmad

23-06-2015, 16:41

I could be wrong but I don't think anyone will have the issue after disconnecting from the internet. Seems like the problem is gone for those who tried that.

Yes! I went offline and after that again online. The stuttering is gone!
Yea guys, this was confirmed on the previous page.

Now we are trying to induce the problem and solve it real-time with the programmers

OpticalHercules

23-06-2015, 16:44

What happens if you are signed into your account before you boot? Does it stutter on the animated splash screen before pressing the options button (on the screen that shows the multi-colour wireframe driver)?

I cannot recreate this issue after I resolved it last night by deleting local save files. Before it was fixed though, the animated splash screen before clicking start and selecting profile in game appeared to work fine.

My startup procedure prior to the fix was: turn on xbox with controller, click the profile in upper left and select profile to link controller, use wheel to click/boot PCars. hit select button when prompted, and then select profile from within PCars with wheel. I am using 458 Spider if that makes any difference. I have never had any other start procedure.

Odd, probably unrelated occurance though, EVERY time I turn off my xbox I hold the power button on console for 20+ seconds until power block stays orange. Since my post this morning about 30 minutes ago, twice now my xbox has turned on on it's own (no cat in the room to push the button like normal) and begun installation of Limited Edition Car Pack, which I already had installed. My controller was turned off and wheel unplugged since last night (kids like to hit that button too). After having hard shut down there should be no persistent connection, this is just a bit eerie.

nwrlchargerl

23-06-2015, 16:48

I'm just getting this now, any fixes?

stux

23-06-2015, 16:48

I cannot recreate this issue after I resolved it last night by deleting local save files. Before it was fixed though, the animated splash screen before clicking start and selecting profile in game appeared to work fine.

My startup procedure prior to the fix was: turn on xbox with controller, click the profile in upper left and select profile to link controller, use wheel to click/boot PCars. hit select button when prompted, and then select profile from within PCars with wheel. I am using 458 Spider if that makes any difference. I have never had any other start procedure.

Odd, probably unrelated occurance though, EVERY time I turn off my xbox I hold the power button on console for 20+ seconds until power block stays orange. Since my post this morning about 30 minutes ago, twice now my xbox has turned on on it's own (no cat in the room to push the button like normal) and begun installation of Limited Edition Car Pack, which I already had installed. My controller was turned off and wheel unplugged since last night (kids like to hit that button too). After having hard shut down there should be no persistent connection, this is just a bit eerie.

Have you got a kinect? My Xbox once turned on when a movie said "echelon"... Rhymes with "xbox one" ;)

Was spooky

Umer Ahmad

23-06-2015, 16:50

I'm just getting this now, any fixes?

Look 2 posts above yours

Im Sorry

23-06-2015, 16:50

208859

Letmeloose

23-06-2015, 16:51

I'm just getting this now, any fixes?

Disconect from net through xbox settings, run the game. Then close game and reconect to network through settings. This worked for me.

BCFCBristolRed

23-06-2015, 16:53

Have you got a kinect? My Xbox once turned on when a movie said "echelon"... Rhymes with "xbox one" ;)

Was spooky

Haha. Brilliant. Before I disconnected and packed my kinect away, I got this all the time. My 6 year old thought it was hilarious turning it on with his voice also.....

On topic.... I've reset my router, hard resets etc etc etc but mine is doing the same. It's only pCARS this is happening on too as I managed to go through the last 3 levels of Lego Batman 3 (yeah you read that right! :) ) without issue.

OpticalHercules

23-06-2015, 16:56

No kinect, sorry to derail a bit there.

Retro_uk

23-06-2015, 16:57

Not getting the actual game freezing here. Just bad stuttering during the intro video and also in the menus where they have moving images (video?) In the background. Once I get past that, which takes a while, then the actual races seem fine. I assume this is related to the issues in here?

One thing...they can't recreate this in dev kits? Will they be starting a kickstarter to fund a retail Xbox One? They are only £250 for cliffs sake.

Im Sorry

23-06-2015, 16:59

208859

I managed to do a couple of TT but its not recording the time on leader boards!

FLASHRADAR

23-06-2015, 17:00

So if it could help, I have all clean on the Xbox one this morning (deleted game + both profile local and cloud), then I have redownloaded the game (digital edition), now it works online but I can't display the leaderboard on driver network and on the Time trial (maybe you're currently rebooting servers)

Ged Keaveney

23-06-2015, 17:00

One thing...they can't recreate this in dev kits? Will they be starting a kickstarter to fund a retail Xbox One? They are only £250 for cliffs sake.Except that we can't run development builds on retail kits, this is a restriction made by Microsoft. Only builds created by Microsoft can run on retail.

Also, we get no metrics, logging or debug information from retail kits, so even if we could, we wouldn't get the info we need.

fishaac

23-06-2015, 17:00

I dont have any more time to waste than I already have trawling this bloody forum for answer on how to get this game working as it should. Whats the official word on fixing this latest issue please some body?

& while im here announcing a sequel when the first game isnt working as it should takes the piss. Pure and simple.

Ged Keaveney

23-06-2015, 17:03

Except that we can't run development builds on retail kits, this is a restriction made by Microsoft. Only builds created by Microsoft can run on retail.

Also, we get no metrics, logging or debug information from retail kits, so even if we could, we wouldn't get the info we need.and I forgot to mention, we did try on retail kits too just to see and it didn't repro for us. This seems to be affected by other elements in the chain, internet connection, power supply and router, which is why only a small unfortunate number of people are getting this issue and why Microsoft themselves didn't find it when we submitted the build for approval and it went through their extensive testing on retail kits.

Ged Keaveney

23-06-2015, 17:06

I dont have any more time to waste than I already have trawling this bloody forum for answer on how to get this game working as it should. Whats the official word on fixing this latest issue please some body?

& while im here announcing a sequel when the first game isnt working as it should takes the piss. Pure and simple.Pretty much every dev team starts the sequel shortly after the previous release, we have two different teams working on them both and Project CARS isn't losing any focus as a result, no piss is being taken.

The thread summary is that the current work around is to play offline, it seems to be related to a combination of internet connection and hardware and we're narrowing down why.

Ian Bell

23-06-2015, 17:08

I dont have any more time to waste than I already have trawling this bloody forum for answer on how to get this game working as it should. Whats the official word on fixing this latest issue please some body?

& while im here announcing a sequel when the first game isnt working as it should takes the piss. Pure and simple.

Then clear off and stop wasting more of our time as we're fixing issues.

beetes_juice

23-06-2015, 17:10

I dont have any more time to waste than I already have trawling this bloody forum for answer on how to get this game working as it should. Whats the official word on fixing this latest issue please some body?

& while im here announcing a sequel when the first game isnt working as it should takes the piss. Pure and simple.

Here you go (http://forum.projectcarsgame.com/showthread.php?32575-SEE-POST-61-Game-Freezes-every-2-secs-for-about-4-secs-long!). :)

fishaac

23-06-2015, 17:31

Then clear off and stop wasting more of our time as we're fixing issues.

Nice attitude towards your paying consumers!

If this game hadn't shipped in the unplayable state it was, had far less issues & basic requirements such as a chuffing manual then I wouldn't have a need to be here as often as I've had to. I have been incredibly forgiving and supportive in my previous posts.

Rest assured, clearing off & spending my money elsewhere is exactly what I intend to do.

Ged Keaveney

23-06-2015, 17:34

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

Outlaw Peet

23-06-2015, 17:38

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

Power safe mode
Open
Wired

Elmo

23-06-2015, 17:38

Merged similar threads to keep the information in one place.

2minutedrill

23-06-2015, 17:39

My screen is stuttering when on-line...If I go offline it works fine. If I try to go back on line it stutters again.

1. What power mode option do you use (Settings->Power & startup->Power mode)
Instant On
2. What NAT type do you have (Settings->Network->NAT type)
Open
3. Is your connection wired or wireless (Settings->Network->Current Network Status)
Wireless

TheReaper GT

23-06-2015, 17:40

I told it in another thread and it maybe help solve the problem. I had the issue once and the live party was snaped on the screen, as soon as I quit the party chat app the game became normal again.

stevezodiac

23-06-2015, 17:41

I think the stuttering dashboard which I also haven't experienced until today, is a clever ploy to get you to help fund the sequel, in the hope it will actually work, wonder what will go wrong next!!!

Outlaw Peet

23-06-2015, 17:43

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

Power saving mode
Open
Wired

Comm. Event leaderboard not loading

stonedef

23-06-2015, 17:44

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

Instant on
Open
Wired

Outlaw Peet

23-06-2015, 17:45

Xbox live service status : issues with social and gaming

Sharky Hughes

23-06-2015, 17:49

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

Power Saving
Open
Wireless

fiatracer28

23-06-2015, 17:49

Same issue makes it completely unplayable!

FLASHRADAR

23-06-2015, 17:51

everything is back to normal except the rankings which is very slow to be displayed when no falls in timeout. I speak for France, the problem probably comes from Microsoft if you have done nothing about servers or otherwise. Obviously the uninstall reinstalls was not necessary.

Umer Ahmad

23-06-2015, 17:56

"Clever ploy" unless you forget a /sarc tag thats insulting to SMS.

Do better

Outlaw Peet

23-06-2015, 17:56

everything is back to normal except the rankings which is very slow to be displayed when no falls in timeout. I speak for France, the problem probably comes from Microsoft if you have done nothing about servers or otherwise. Obviously the uninstall reinstalls was not necessary.

No it is still the same in the netherlands

Ged Keaveney

23-06-2015, 17:57

Thank for the info so far everyone, it's very helpful even if it just helps us eliminate possible causes. Keep it coming.

Umer Ahmad

23-06-2015, 17:57

Same issue makes it completely unplayable!

Did u see the thread title? Specifically "[WORKS OK OFFLINE]"

fishaac

23-06-2015, 18:00

Pretty much every dev team starts the sequel shortly after the previous release, we have two different teams working on them both and Project CARS isn't losing any focus as a result, no piss is being taken.

The thread summary is that the current work around is to play offline, it seems to be related to a combination of internet connection and hardware and we're narrowing down why.

Ok. Thanks for a more mature & professional response.

Outlaw Peet

23-06-2015, 18:00

Without doing anything video runs smooth but comm event leaderboards error retrieving scores

Outlaw Peet

23-06-2015, 18:07

The game / menu dont't accept button commands during the freeze only the few seconds the vid plays this is the same in the menu's. Then suddenly the freeze is over and everyting seems fine . Comm. Event leaderboards now loading!!

Im Sorry

23-06-2015, 18:16

Power safe mode
Open
Wired

As above

Im Sorry

23-06-2015, 18:18

http://support.xbox.com/en-GB/xbox-live-status
Could this be the problem?

TheReaper GT

23-06-2015, 18:18

http://support.xbox.com/en-GB/xbox-live-status
Could this be the problem?

looks like it to me.

tarbat

23-06-2015, 18:19

Could this be connected to the missing DLC problem on Live? Strange that these two problems seem to start on the same day.

http://forum.projectcarsgame.com/showthread.php?32589-Limited-car-pack-is-gone

Im Sorry

23-06-2015, 18:21

As soon as you log out your profile the game works fine.

FLASHRADAR

23-06-2015, 18:21

Just wait guys, I think the Microsoft server are doing replication/synchronisation, it could explain why some of us can play online as new and other not for the moment

odemode

23-06-2015, 18:27

Nice attitude towards your paying consumers!

If this game hadn't shipped in the unplayable state it was, had far less issues & basic requirements such as a chuffing manual then I wouldn't have a need to be here as often as I've had to. I have been incredibly forgiving and supportive in my previous posts.

Rest assured, clearing off & spending my money elsewhere is exactly what I intend to do.

Pal, this is the first racer to push the XBOX One to the potential it was built for. They've been good enough to communicate to us directly and to listen to us. Its not going to help at all if we keep abusing them. So ye, do us all a favour and the rest of you morons and do one.

odemode

23-06-2015, 18:29

Power safe mode
Open
Wired

Exactly the same as above

OpticalHercules

23-06-2015, 18:29

http://support.xbox.com/en-GB/xbox-live-status
Could this be the problem?

This was not a problem when this issue first sprouted ~18 hours ago, for me at least. Maybe some others were experiencing it earlier than that, but I didn't start noticing the threads until about 12 hours ago.

This is not likely related.

LMR ShOwTiMe875

23-06-2015, 18:31

So I cleared saved game data went to sync upon launching game and it stopped at 98% asked if I wanted to run offline I accepted. But I'm still able to do community events and time trial? And multiplayer is working as well. Confused

odemode

23-06-2015, 18:31

This was not a problem when this issue first sprouted ~18 hours ago, for me at least. Maybe some others were experiencing it earlier than that, but I didn't start noticing the threads until about 12 hours ago.

This is not likely related.

But if Microsoft have been alerted to the problem then this will be why they have put up this status alert

Outlaw Peet

23-06-2015, 18:42

I did a career quali and now i am online no problems besides the stuttering when starting PC

SpeedFreakDTM

23-06-2015, 18:48

I had this weird issue last night, I had been playing no problem at all, I paused the game in a time trial, and after about 30 mins, I return to find the game has frozen.

I close the game and restart and it would not play the intro video properly. I turned off and on the xbox, unplugged it, left it for a while, reset the router multiple times. Still the problem was there. With no internet, the game just loaded fine, and I could navigate the ingame menus perfectly. Connect to the net again, and the problem was back.

I turned off, left for another 20 mins, tried it again, and it worked. So I assumed it must have been an Xbox live problem.

Its been ok for me today though. :)

Lagoa

23-06-2015, 18:57

Have the same issue. Go offline fixed it for now.

Umer Ahmad

23-06-2015, 19:06

Pal, this is the first racer to push the XBOX One to the potential it was built for. They've been good enough to communicate to us directly and to listen to us. Its not going to help at all if we keep abusing them. So ye, do us all a favour and the rest of you morons and do one.
Lets refrain from insults please

Outlaw Peet

23-06-2015, 19:13

Well latest from me vid stuttering an difficult to navigate in the menu. But after a min. The vid start playing smooth and i can play career and online without problems. Xbox live status: all good comm event leaderboards still ok

Again: during a " freeze moments "the xbone don't accept commands

Elmo

23-06-2015, 19:19

Guys if you suffer from this problem, please help Ged out:

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

fishaac

23-06-2015, 19:23

Jesus wept.....ok.....Arguing with people on the Internet really isn't my bag. I will try to reason here as much as possible.
At no point have i insulted anyone, for example by calling them a moron.
I have welcomed the devs open approach and applauded their efforts in previous posts but they have to react more professionally when an opinion is not in their favour (as long as it's presented constructively)....yes this forum has its share of twats like most but there can be no denying, You only need to trawl through these forums to see that negative feedback from people who paid money for a product even when its constructive and well meant is met with a response that is unprofessional.
I've made my point. Case is closed as far as I'm concerned.

fishaac

23-06-2015, 19:28

Pal, this is the first racer to push the XBOX One to the potential it was built for. They've been good enough to communicate to us directly and to listen to us. Its not going to help at all if we keep abusing them. So ye, do us all a favour and the rest of you morons and do one.

Jesus wept.....ok.....Arguing with people on the Internet really isn't my bag. I will try to reason here as much as possible.
At no point have i insulted anyone, for example by calling them a moron.
I have welcomed the devs open approach and applauded their efforts in previous posts but they have to react more professionally when an opinion is not in their favour (as long as it's presented constructively)....yes this forum has its share of twats like most but there can be no denying, You only need to trawl through these forums to see that negative feedback from people who paid money for a product even when its constructive and well meant is met with a response that is unprofessional.
I've made my point. Case is closed as far as I'm concerned.

B0yc1e

23-06-2015, 19:31

Guys if you suffer from this problem, please help Ged out:

1 Energy save. 2 Open .3 Wired

h3lld3r

23-06-2015, 19:32

so for those who only plays in the MULTIPLAYER mode (like me) then you can forget about project cars for a long time?

pity not yet released the F6.

kevin turner

23-06-2015, 19:33

Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

Power mode Instant on
Nat open
Connection wired

Also tried changing power mode to energy saving - no change

Have not played for 2 days and when i returned same problem as everyone else in this lobby.

Full reset and power down for 5 minutes still no joy.

Didd31

23-06-2015, 19:37

The game / menu dont't accept button commands during the freeze only the few seconds the vid plays this is the same in the menu's. Then suddenly the freeze is over and everyting seems fine . Comm. Event leaderboards now loading!!

i had the same thing today for the first time (and i alway hard reset my console between game session, i never use the fast launch mode )

- i reset my xone several time => the same sort of freeze
- i reset my xone but also unplug my TX's USB and TX's AC
- i launch my xOne and when it is running , i plug the TX's USB/AC
- i launch Project Cars => bingo it's run fine again .

that what happen to me

LMR ShOwTiMe875

23-06-2015, 19:38

Guys if you suffer from this problem, please help Ged out:

Energy save mode on, nat open, wireless connection

Outlaw Peet

23-06-2015, 19:47

so for those who only plays in the MULTIPLAYER mode (like me) then you can forget about project cars for a long time?

pity not yet released the F6.

You tried online? For me the problem is the stuttering in the opening video and menu if i keep trying to navigate trough the menu after a min. You should be fine. I am playing online right now. Give it a try and when you have problems answer the questions the devs have in this threat

h3lld3r

23-06-2015, 19:48

has nothing to do with NAT, come on guys, this is pretty bad.

In my home NAT is strict and ALWAYS usually played every game (INCLUDING PROJECT CARS) online mode, and I have seen cases of open NAT and multiplayer problems.

The error occurred after the 1.4 patch, it's up to you to accept it rather than let it killing PROJECT CARS on XBOX ONE.

Im Sorry

23-06-2015, 19:50

Everyone please report this as a problem on your Xbox one in case it's at Microsoft's end.
To do this hold the power button on the controller and you will see the Report a problem box!

kevin turner

23-06-2015, 19:53

You tried online? For me the problem is the stuttering in the opening video and menu if i keep trying to navigate trough the menu after a min. You should be fine. I am playing online right now. Give it a try and when you have problems answer the questions the devs have in this threat

Stuttering never stops for me even after waiting 15 mins or so

Im Sorry

23-06-2015, 19:53

Everyone please report this as a problem on your Xbox one in case it's at Microsoft's end.
To do this hold the power button on the controller and you will see the Report a problem box!

Just reported it and it has started working.In a MP lobby just now :confused:

Wacky99

23-06-2015, 19:53

Power save mode
Strict NAT
Wireless

I had no freezing issues last week or Monday, only started today morning. Waiting about 15 mins in the pCARS main menu seems to fix it for me (a network query times out?). Finished a 4hrs race at Spa without issues.

OpticalHercules

23-06-2015, 19:55

But if Microsoft have been alerted to the problem then this will be why they have put up this status alert

Absolutely correct. The issue predated the alert, so the alert may be related to the issue, but the issue is not a result of whatever caused the alert.

Fert

23-06-2015, 20:09

1. Power save
2. Open
3. Wireless

2 second stutter and freeze last night in a mp race. Had to shut down

kevin turner

23-06-2015, 20:14

Just checked xbox live status no alerts

Xbox Live Status
Services

Xbox Live Core Servicesup and running
Purchase and Content Usageup and running
Websiteup and running
TV, Music and Videoup and running
Social and Gamingup and running

Apps

Slacker RadioLimited

Are you having issues with the Slacker Radio application? We’re working with our partner to get to the bottom of this right away! In the meantime, if you’re encountering an error message, try hitting the Retry button as a workaround. Thanks for your patience, Xbox members. We’ll fill you in as soon as we know more.

BMWE87

23-06-2015, 20:20

Quote Originally Posted by Ged Keaveney View Post
Could any affected users please check your settings and report back with your info please (whilst connected to XBL and experiencing the stutter)

1. What power mode option do you use (Settings->Power & startup->Power mode)
2. What NAT type do you have (Settings->Network->NAT type)
3. Is your connection wired or wireless (Settings->Network->Current Network Status)

I thought I was the only one with this problem. Tried it on my external Hard Drive and Internal and get the same issue, currently uninstalling it and re-installing it! Should have checked here first.

1. Energy-Saving
2. Nat Type Open
3. Wireless Connection with 5 bars. Router is in the room next door.

Game is unplayable for me at the moment. Worked fine yesterday. All other games work fine.

Problem is there on Internal HD as well as External HD. Problem is still there after a hard reset. Problem is still there after taking power out for 10 minutes and back in.

Detail enough?

Outlaw Peet

23-06-2015, 20:29

Stuttering never stops for me even after waiting 15 mins or so

Ok seems issues differ per user

LMR ShOwTiMe875

23-06-2015, 20:29

I thought I was the only one with this problem. Tried it on my external Hard Drive and Internal and get the same issue, currently uninstalling it and re-installing it! Should have checked here first.

1. Energy-Saving
2. Nat Type Open
3. Wireless Connection with 5 bars. Router is in the room next door.

Game is unplayable for me at the moment. Worked fine yesterday. All other games work fine.

Try running offline. I did that and I've been playing for past couple hours with all options available multiplayer , community events , time trial.

BMWE87

23-06-2015, 20:40

Try running offline. I did that and I've been playing for past couple hours with all options available multiplayer , community events , time trial.

It's currently re-installing, doubt I'll get a chance to try that tonight but I was so hyped to play it. I bought Batman Arkham Knight today, so hyped to play it, started it then stopped a minute later to play PCars again.

Sad to see all these problems with PCars. I hope it doesn't get forgotten as more games come out in the holiday season. I really want to play this but sadly can't at the moment.

kevin turner

23-06-2015, 20:43

Okay guys / girls try this. I have tried all different things over the past couple of hours but this has worked for me.
When on stuttering screen go back to dashboard and into settings / network and select go offline. Then back to dashboard and run another game from HDD (or disc) for me it is Forza 5 wait at least 30 seconds.
Start Pcars again from dashboard and whilst it is starting to boot go back into settings / network select go online.
This has solved my stuttering

Umer Ahmad

23-06-2015, 20:44

Try running offline. I did that and I've been playing for past couple hours with all options available multiplayer , community events , time trial.
Wait what? In OFFLINE mode Multiplayer still works? You can race other people?

Im Sorry

23-06-2015, 20:50

I've been playing for a good 40 min no problems.Came out the game but when I reaload the game same issue

Mike Laskey

23-06-2015, 20:52

Do any of you have a second account on the same hardware you can switch to (sign out of the problem account and switch to another). We would like to know if it's system-wide or specific to particular user account when it happens. Also, if it doesn't happen after switching, does it immediately reoccur when switching back to your normal account?

Info about your online user can help too, such as number of friends and anything you might have configured manually such as privacy controls.

Could we have this verified please? Specifically adding the instruction to sign out of your normal user account before switching to another user and restarting the game.

LMR ShOwTiMe875

23-06-2015, 20:53

Wait what? In OFFLINE mode Multiplayer still works? You can race other people?

Yes I tried what one poster had said to clear saved game data and while it was syncing it stopped and 98 percent and said error and asked to go offline. I clicked that and game started fine. I was surprised to see multiplayer and community events were all available. I played for two hours or so in a half full lobby

Im Sorry

23-06-2015, 20:54

Could we have this verified please? Specifically adding the instruction to sign out of your normal user account before switching to another user and restarting the game.

Works fine signed into another profile as long as it doesn't have Xbox live on it!

gmspromo

23-06-2015, 20:59

Okay, so this is defo a server problem of some description ... did Microsoft give you a dodgy sever hidden in the corner of a basement somewhere guys and it's fallen over? No but seriously, I've just tried several other games on the xbox one and they loaded fine and I could play online multiplayer.

The stuttering starts as soon as I start the game and the initial video starts playing. It runs for a second, pauses, starts again, pauses ... on skipping the video (which takes some time because of all the pausing) and getting to the main menu, navigating around you get the same issue, it will pause, then come back to life. It's impossible to do anything so I've turned it off for now.

Is there something running in the background upon starting PCars on the Xbox One that runs off to a server to look for anything? DLC Installed? ... updates? ... leaderboard updates? ... Driver Network updates? My guess would be that this is what is happening and it's failing (due to that aforementioned dodgy Microsoft server above).

The last time (and only other time) I personally had this issue was during E3 after Microsoft's Conference, when Xbox Live had issues, but there doesn't seem to be any widespread issues at the moment!!!

Just for arguments sake though I have the following settings and I'm located in the UK;

1. Energy-Saving turned off
2. Nat Type Open
3. Wireless Connection, but my router is three feet away and the connection is just fine!

Im Sorry

23-06-2015, 21:00

Works fine signed into another profile as long as it doesn't have Xbox live on it!

I take it back.Just tried it again.It doesn't work on any profile.:confused:

DJ ALKOHOLIK

23-06-2015, 21:04

Ok so all sorted for me now :)

Launch game ,once loaded quit to dashboard and go settings,network, go offline ,then launch again whilst loading back into settings go back online thanks to Kevin turner did what u said above except cut it down thanks

LMR ShOwTiMe875

23-06-2015, 21:07

Wait what? In OFFLINE mode Multiplayer still works? You can race other people?

And to give you an update. I just restarted the fame after taking a brake. Sync was successful this time. It started to load the preview screen and was glitchy . I pressed home button on my wheel. Quit the game reloaded it and as soon as the preview movie came up I skipped it as quick as possible and everything is working fine now.

kevin turner

23-06-2015, 21:17

Okay guys / girls try this. I have tried all different things over the past couple of hours but this has worked for me.
When on stuttering screen go back to dashboard and into settings / network and select go offline. Then back to dashboard and run another game from HDD (or disc) for me it is Forza 5 wait at least 30 seconds.
Start Pcars again from dashboard and whilst it is starting to boot go back into settings / network select go online.
This has solved my stuttering

Anyone tried this and isnt working for them?

Im Sorry

23-06-2015, 21:19

Ok so all sorted for me now :)

Launch game ,once loaded quit to dashboard and go settings,network, go offline ,then launch again whilst loading back into settings go back online thanks to Kevin turner did what u said above except cut it down thanks

This did work after a couple of attempts;)

TheReaper GT

23-06-2015, 21:26

I just let the game open when the video was suposed to end the game goes normal. Go figure. No network trick, nothing. Just wait. The only issue right now is that I cant skip to the end of a qualify session, the clock keeps spining and nothing happens.

Streetmachine66

23-06-2015, 21:29

experienced this problem too! reinstalling the game seemed to help - but now the limited edition cars are gone, it keeps saying "installation stopped"
looks like theres a lot of spaghetti coding going on....

little fella

23-06-2015, 21:30

Disconnected router and played offline with no problems.
Reconnect again back to online played fine for one full race on Monza.Thought problem solved then on next race it froze on my first lap then continued to freeze every few seconds
Problem still there then sigh!!!!

kevin turner

23-06-2015, 21:35

Disconnected router and played offline with no problems.
Reconnect again back to online played fine for one full race on Monza.Thought problem solved then on next race it froze on my first lap then continued to freeze every few seconds
Problem still there then sigh!!!!

Try this

Okay guys / girls try this. I have tried all different things over the past couple of hours but this has worked for me.
When on stuttering screen go back to dashboard and into settings / network and select go offline. Then back to dashboard and run another game from HDD (or disc) for me it is Forza 5 wait at least 30 seconds.
Start Pcars again from dashboard and whilst it is starting to boot go back into settings / network select go online.
This has solved my stuttering

Umer Ahmad

23-06-2015, 21:37

Solved for how long? 1 race? 5 races? More?

Im Sorry

23-06-2015, 21:38

Solved for how long? 1 race? 5 races? More?

Seems to work fine until you exit the game and try to reboot it!

kevin turner

23-06-2015, 21:41

Solved for how long? 1 race? 5 races? More?

Played 3 online races now. Im not saying this is a permanant fix but seems to be a work around at the moment. Just trying to help.

V12 GForce1

23-06-2015, 21:44

Wow just read this thread after experiencing the same problem.. hope it gets fixed soon

Im Sorry

23-06-2015, 21:50

I just let the game open when the video was suposed to end the game goes normal. Go figure. No network trick, nothing. Just wait. The only issue right now is that I cant skip to the end of a qualify session, the clock keeps spining and nothing happens.

Same things happening to me.Simulate session the clocks just spinning.Nothing happening.

BMWE87

23-06-2015, 21:54

Same things happening to me.Simulate session the clocks just spinning.Nothing happening.

That happened to me twice yesterday. I then quit the game and re-started it and it was fine. I dismissed it as a random glitch. Maybe this was the beginning of what we have now!

TheReaper GT

23-06-2015, 21:57

That happened to me twice yesterday. I then quit the game and re-started it and it was fine. I dismissed it as a random glitch. Maybe this was the beginning of what we have now!

Same here.

Im Sorry

23-06-2015, 22:10

The whole off-line online fix seems to just randomly work.Doing my head in.Hopefully wake up to a fix in the morning.

FLASHRADAR

23-06-2015, 22:15

experienced this problem too! reinstalling the game seemed to help - but now the limited edition cars are gone, it keeps saying "installation stopped"
looks like theres a lot of spaghetti coding going on....

Same issue for the limited car pack, but one thing is better now I have no more freeze screen by exiting the community events

Sp4mD4gger

23-06-2015, 22:15

Guys if you suffer from this problem, please help Ged out:

Energy save
Open nat
Wireless

V12 GForce1

23-06-2015, 22:19

Just went offline, quit game, loaded battlefield and then quit... restarted Pcars and went online again and it seems fine now.

kc76

23-06-2015, 22:22

No idea if this was a coincidence or not but I powered my controller down and the stuttering stopped and when I powered it back up all was good !

nissan4ever

23-06-2015, 22:25

For me I did this. I do use a Thrustmaster TX & was using it during these steps. I am in the Xbox One Preview Program. I load up Project CARS. Hit start. Video loads up, game starts stuttering on intro video. I skip video to main game menu. Still stuttering. I then hit silver Xbox One button to go back to dashboard (I didn't quit project CARS).

Next I go into Xbox One preview app. This app loads. Once it's open, I hit silver Xbox button to go back to dashboard. I then quit preview app. I select project CARS. Game is still at main menu, running smooth. Weird. Everything in the game worked in regards to single player. Nice & smooth. I didn't try multiplayer.

I did try going to settings app instead of Xbox preview app, that didn't work.

SCJ

23-06-2015, 22:32

I too am having the same issue with freezing since the latest patch install. This game is fast becoming frustrating to say the least. I pay top dollar for limited edition, wait ages for release because they want the game to be polished at launch....clearly it wasn't. This game has potential with some good features however its almost unplayable and has been poor from day 1. I cant recall playing a game on any console that has had as many issues as this. What finally finished me off is I have recently seen they are planning PC2. OMG, Am I the only person that thinks this is an insult. They haven't even made the first game work and theyre talking about the second. Please good god someone sort this S**t out because I feel like ive been robbed of my cash. Oh and before someone says "Oh, but theyre trying their best to fix" and "I should expect bugs" DONT. No game should be this bad a launch! Roll on Forza 6, Rant over :-)

B0yc1e

23-06-2015, 22:32

Could the whore in this nunnery be the ironically named Limited edition pack ?

Im Sorry

23-06-2015, 22:34

For me I did this. I am in the Xbox One Preview Program. I load up Project CARS. Hit start. Video loads up, game starts stuttering on intro video. I skip video to main game menu. Still stuttering. I then hit silver Xbox One button to go back to dashboard (I didn't quit project CARS).

Next I go into Xbox One preview app. This app loads. Once it's open, I hit silver Xbox button to go back to dashboard. I then quit preview app. I select project CARS. Game is still at main menu, running smooth. Weird. Everything in the game worked in regards to single player. Nice & smooth. I didn't try multiplayer.

I did try going to settings app instead of Xbox preview app, that didn't work.

This doesn't work for me:(

WeirdoLogic

23-06-2015, 22:36

Thank you.

Additional question, does the stutter exist on the animated splash page, before you press the options button to enter the main menu?

Mike, as reported earlier, I CAN NOT see the stutter on the splash "Made in Creative UK" page.
I tried to make a vid but it didn't save. Will try again later today.

WL.

WeirdoLogic

23-06-2015, 22:43

This is a video I recorded this morning when the issue occurred for me
http://xboxclips.com/Capt+Stux/6d05f434-86d0-46de-9f1f-c9506b595eca

Wire frame guy seems fine, video pauses

This is exactly what I'm seeing. Thanks stux.

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